Lukas Kinigadner

Lukas Kinigadner

Lukas Kinigadner is co-founder and CEO of Anyline, leading the company since its inception to become one of the leading mobile data capture companies in the market. Before Anyline, Lukas founded several companies, including one of the first app agencies in Austria, and brings additional experience from the banking and consultancy sectors. Besides his role as Anyline CEO, Lukas mentors young businesses and shares his expertise with other entrepreneurs starting innovative digital companies.

To Build Customer Loyalty, Focus on Getting Back to the Basics of Last-Mile Delivery

As last-mile delivery services have expanded, so too have the demands and priorities of consumers. In a recent consumer survey, we found that 76 percent of respondents said that an unacceptable delivery experience would strongly or somewhat affect their decision to order from that company again. Poor experiences can cause shoppers to choose another onlineā€¦