Kiel Harkness

Kiel Harkness

As VP of Global Marketing and Business Intelligence, Kiel connects UPS Capital’s digital insurance solution set with small businesses across the U.S., Europe, and Asia to create positive outcomes for customers. Kiel harnesses his experience with insurance, small businesses, and insuretech to offer small businesses solutions they can access, afford, and grow with as they navigate business cycles through domestic and global market trends.

During his tenure at UPS Capital, Kiel launched a suite of digitally connected, self-serve insurance solutions for small businesses including InsureShield™ for Shopify, InsureShield™ OnDemand, and InsureShield™ InstaQuote. Prior to UPS Capital, Kiel was head of Marketing for UPS in the UK, Ireland and Nordics, where he deployed UPS’s small business digital ecosystem, serving an improved online shipping experience to SMBs. Kiel also introduced a program for UK and Irish SMB distillers, providing a suite of logistics and packaging solutions that enabled bespoke and start-up distillers to affordably and compliantly scale their e-commerce business.

Kiel is a regular business speaker, contributor, and advocate for small businesses. He holds a Bachelor of Arts and Sciences from Boston University and a Master of Business Administration from Georgia State University Robinson School of Business.