Justin Press

Justin Press

Justin Press is the SVP Customer Success at Brightpearl. Brightpearl is a retail operations platform for retailers and wholesalers with a clear mission to automate the back office so merchants can spend their time and money growing the business. Brightpearl’s complete back office solution includes financial management, inventory and sales order management, purchasing and supplier management, CRM, fulfillment, warehouse management and logistics.

DIY Tech Projects Are Almost Always Doomed to Fail. So Why Do Online Retailers Keep Going it Alone?

When successful larger businesses run into operational stumbling blocks, they're often tempted by enterprise resource planning (ERP) software. Meanwhile, brands on a smaller budget often turn to "single point" solutions to overhaul their operations cheaply and easily. These solutions include order management systems (OMS) and warehouse management systems (WMS). Implementing an ERP system, or even…