Do you know how many emails are sent every day around the world? I ask people that all the time and I get some surprising answers. I’ve heard 10 million, 100 million and up to a billion. The answer is that in 2024, people around the world will send 350 billion emails every day. You…
Jon Stamell
If you happened to be walking on New York City’s High Line Park the weekend of September 16 and 17, you likely recall the unusual and striking promotion from American Eagle that took over three of the public spaces in the park. The Gen Z-focused jeans company surprised and delighted consumers with dozens of jean-clad,…
In the wake of the Silicon Valley Bank failure and upheaval to the U.S. banking system, it’s time to reassess opportunities and challenges for the retail sector. Earlier this month, in an article on “premiumization,” The New York Times noted “a divide in the American economy” where the top 40 percent of earners are being…
For all their virtues, a common complaint about customer data platforms (CDPs) and CRM systems is the prolonged training times that these technologies require in order to realize their benefits. The most valuable capabilities on these platforms are in many cases only accessible to those technicians that have acquired hard-won skills and mastered their complexities.…
The four "Ps" of marketing (product, price, place and promotion) still get taught in some college classes as a canonical example of modern, linear, evidence-based commercial strategy. The first reference to the four Ps appeared in a marketing textbook by business professor E.J. McCarthy in 1960. The problem is the four Ps doctrine has lost…
