Jennie Gilbert

Jennie Gilbert

Jennie Gilbert is COO of Retailer Web Services, a Scottsdale, Arizona-based company whose mission is to help independent retailers realize their dreams through the promise of technology. Gilbert is a frequent speaker at durable goods retail conferences and the co-author of RE:THiNK: 11 surprising things you should do now to win retail customers in the digital age (Retailer Web Services, 2015), available on Amazon and at www.retailerwebservices.com.

10 Features Your Online Cart Needs to Succeed

Amazon.com has trained us well. Today’s consumers expect every retailer, from the big boxes to local independent retailers, to provide easy and secure online checkout. If your site doesn’t offer this convenience — or makes the process uncomfortable in any way — you risk losing your best business to competitors that do. Set your online…

8 Tips for Independent Retailers to Maximize Digital Marketing This Holiday Season

The year’s most exciting promotional period has extended to fill almost the entire month of November as Black Friday, Small Business Saturday and Cyber Monday converge. It’s more important than ever for retailers to execute strong, timely and effective digital marketing strategies during this critical selling season. But how can small independent retailers get their…