Jenn Horner

Jenn Horner

Jenn Horner is the Associate Director of Retail & Consumer Goods at Merkle, a data-driven customer experience company.

The Uncertainty Surrounding the 2021 Holiday Season

The start of the holiday season is just a few months away, but in terms of being able to predict how consumers will behave and how brands will fare, it feels more like we're staring years into the future. The country is in a different place than it was a year ago. The COVID-19 vaccine…