Like many things in 2020, the holiday shopping season will be unlike any in recent memory. The COVID-19 pandemic has turned many of our social norms upside down and accelerated emerging trends, exacerbating weaknesses already evident in retail. With the bar now higher than ever before, retailers need a seamlessly integrated omnichannel offering just to…
Jed Meyer
As we move past the mitigation phase of COVID-19 and embark on reopening strategies, smart retailers and brands will learn from the early lessons we can draw from the unfolding crisis. The past several weeks and months have brought more disruption than almost any other series of events in recent American history. Previous disruptions, ranging…
