Jean-Walter Guillery

Jean-Walter Guillery

As a director of product at Orckestra (powered by mdf commerce), Jean-Walter leads product teams responsible for innovative ecommerce solutions in the OMS and omnichannel commerce space, as well as DevOps and release automation. For the past 10 years, Jean-Walter has been passionately developing elegant and innovative ecommerce products and solutions, focusing on completeness, quality, usability and making sure users are fully satisfied.

October 11, 2022 Consumers’ Biggest Pain Points With the Online Shopping Experience and How Retailers Can Improve on Those

Consumers today are looking for increasing convenience and a frictionless experience. As a result, their pain points are varied and are constantly changing — all driven by advances in technology; evolving shopping experiences online; and growing expectations around speed, convenience and delivery. Even the circumstances of their purchase now affect what frustrates them. As an…