Jean-Matthieu Schertzer

Jean-Matthieu Schertzer

Jean-Matthieu is the Eagle Eye Group’s first chief AI officer, bringing his pioneering, forward-thinking AI expertise to retail solutions. As an Ecole Polytechnique alumnus, he has embraced various roles throughout his career, including research engineer and R&D data scientist. He is currently leading the overall AI strategy for Untie Nots and Eagle Eye’s leadership team to design, develop, and implement AI technologies in retail brands worldwide.

Artificial Intelligence (AI), Marketing, Customer Retention

When the Shopper is a Machine: The Loyalty Implications of Agentic Commerce

May 20, 2026 at 4:51 pm

Anyone who operates a loyalty program knows that they’re designed to influence buying behavior ... human buying behavior. A customer remembers their points balance, activates an offer, and checks the app before checkout. That model is showing its age. Artificial intelligence agents are actively making real purchase decisions on behalf of consumers, both within the…

E-Commerce

Navigating the Future: 3 Critical Predictive AI Challenges Retailers Can Overcome in 2024

April 2, 2024 at 2:24 pm

Artificial intelligence integration is coming of age in the retail industry. Eighty percent of retailers are expected to adopt AI within the next three years, and according to a recent IDC Europe study, 40 percent of retailers are already in the experimentation phase with generative AI. While generative AI (think AI assistants and ChatGPT) is…