Jaci Stephan

Jaci Stephan

Regional Client Solutions Manager Jaci Stephan began her career with the Allegis Group family of companies in 2003, before transitioning to Aston Carter in 2020. During her tenure, she has held a variety of roles, from recruiter to client solutions manager. Her time in recruiting and sales was largely tied to commercial and skilled trades, and she has worked across multiple divisions to support Aston Carter’s Managed Solutions offering.
The Emergence of AI in the Customer Service Industry

Whether online shopping or trying to get answers about an insurance billing question, customers have likely gotten assistance from a new source: artificial intelligence (AI). One study showed that 88 percent of customers had an interaction with a chatbot in 2022, with an estimated 1.5 billion people using chatbots around the world. With the global…