Itamar Zur

Itamar Zur

Itamar Zur founded Veho based on the belief that getting a package should be a pleasure. After a failed delivery of a meal kit subscription led him down a customer service abyss, Zur realized that the experience he had anticipated for days fell apart in the last mile. Veho was built on this core insight: customer-first delivery experiences directly impact brands’ customer retention and customer lifetime value. With support from a team of industry veterans from FedEx, Uber and Amazon, Zur and his co-founder Fred Cook have grown Veho to provide the most transparent, customer-centric, and flexible last-mile shipping solution for brands radically focused on first-rate customer experience.
Why Shipping is Your Secret Weapon for E-Commerce Growth

In the fast-paced world of e-commerce, where brands need to regularly adapt their strategy to remain relevant and thrive, every decision counts. Yet I've seen too many brands make a critical mistake: treating one of their largest P&L items — shipping — as merely a cost center. This mistake is costing them a lot. Brands…

Maximizing Peak Season Potential: Going Beyond Carrier Diversification

The digital age has fundamentally transformed the retail landscape. As we adapt to the new era dominated by e-commerce, where approximately 20 percent of all retail transactions are made online (and growing every year), it's crucial to also recognize and adapt to shifting consumer behaviors and preferences — especially during peak season. This high-stakes period…

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