Gina Fleck

Gina Fleck

Gina Fleck is senior director of strategy and insights at HelloWorld, A Merkle Company, a digital marketing solutions company working with the world’s leading brands across all industry verticals.

Embracing the Future of Retail Loyalty

It’s no secret that the retail landscape is changing. With the rise of direct-to-consumer brands, widespread adoption of mobile and m-commerce, and the so-called “retail apocalypse,” retail’s status can only be described as complicated in 2019. As retailers evolve and adapt to this new normal, loyalty and rewards programs remain a mainstay tactic. Ubiquitous across…