Frank Kenney

Frank Kenney

Frank Kenney is Director of Market Strategy for Cleo, a global leader in ecosystem integration solutions.

Supply Chain Agility Can Fuel Delightful Customer Experiences

When a consumer thinks of retail purchasing in the current economic climate, there’s a very good chance they’re comparing their experience to Amazon.com or other titans of the industry. But how do those retailers keep their customers delighted and coming back for more? They exercise strict control over their supply chain. The Customer Experience Increasingly,…