Fiona Stevens

Fiona Stevens

Fiona Stevens is the Head of Marketing at LoyaltyLion, a data-driven loyalty and engagement platform for fast-growth e-commerce merchants. Fiona has over ten years’ experience in Marketing, having worked in-house and agency side across functions including PR, SEO, and content. She has specialized in loyalty for retail and e-commerce brands for the past five years.

How REN Clean Skincare Has Revitalized Customer Loyalty

Since 2000, Unilever-owned, sustainable and cruelty-free skincare brand REN Clean Skincare has created high-performance skincare products with proven results from nature’s most powerful and kind bioactive ingredients. Formulated with sensitive skin in mind, REN Clean Skincare has been a global market leader in skin care for almost 20 years and possesses a strong brand identity and following…

How to Get the Best ROI From Your Customer Community

Did you know that the average brand community — the people that make up your social media following, your online account holders, and your email subscribers — has the potential to deliver a return on investment of over 4,000 percent? And this can even grow each year your community is active. Many aren't aware of…