Fiona Stevens

Fiona Stevens

Fiona Stevens is the Head of Marketing at LoyaltyLion, a data-driven loyalty and engagement platform for fast-growth e-commerce merchants. Fiona has over ten years’ experience in Marketing, having worked in-house and agency side across functions including PR, SEO, and content. She has specialized in loyalty for retail and e-commerce brands for the past five years.

July 21, 2021 How to Get the Best ROI From Your Customer Community

Did you know that the average brand community — the people that make up your social media following, your online account holders, and your email subscribers — has the potential to deliver a return on investment of over 4,000 percent? And this can even grow each year your community is active. Many aren't aware of…