The Company Store hasn't sent many flash-sale emails. In fact, among the 133 emails captured by Who's Mailing What! this year, only one recent email used the flash-sale strategy. However, The Company Store clearly did its homework.
Every retailer understands that direct mail can't do it all. Any campaign needs the other channels to work together, to some extent — and ideally on the same page. While the closely coordinated direct mail and email campaigns are both popular and successful today, perhaps the most effective demonstration of the offline-online marriage are personalized URL (PURL) campaigns.