Douglas Longobardi

Douglas Longobardi

Doug Longobardi is the Executive Vice President, Sales and e-commerce expert at Asendia USA, joining the company when it acquired Globegistics. Asendia is one of the world’s leaders in international e-commerce and mail, delivering parcels and documents to more than 220 destinations across the globe. Prior to devoting his expertise to Asendia USA, Doug was the Executive Vice President and Partner of Globegistics, a global e-commerce and mail solutions company he co-founded in 2011 and helped grow from nothing to $75 million in sales. Doug has over 25 years of postal, courier, and global distribution experience. He is a hard-working goal setter with a contagiously positive attitude and a passion for developing new solutions for the global e-commerce market. Doug recognizes the importance of immersing himself in the industry to gain a firm understanding of all aspects of his company’s business. This well-rounded mindset and a wealth of industry knowledge give Doug a unique perspective on what etailers need to grow their businesses globally and ultimately offer a better customer experience for shoppers.

If Your Returns Service Disappoints, Don’t Expect Repeat Purchases

Returns have been hitting the headlines lately, with around 16 percent of all merchandise bought in 2021 returned by shoppers. In Europe we’ve seen retailers, including Zara, move from free online returns to charging consumers to send back items. Fast-fashion favorite has also recently warned its revenues are being hit by rising costs and…

3 Ways AI Can Improve Cross-Border E-Commerce Shipping

As the world rebalances after the chaos of COVID-19, U.S. e-commerce businesses are desperately seeking ways to beat supply chain challenges and claw back lost revenues. Many are turning to artificial intelligence (AI) to improve logistics efficiencies, meet customer expectations, and prepare for a less predictable future. According to a recent KPMG survey, 53 percent…