Deb Deakin

Deb Deakin

Deb Deakin is Director of Operations at ePost Global, where she leads cross-border shipping operations across four U.S. facilities. With more than 20 years of experience in international logistics — including leadership roles at Swiss Post and Asendia — Deb specializes in building efficient, scalable systems and teams. She’s passionate about process improvement, automation, and mentoring the next generation of logistics leaders.

Turning VAT Challenges Into a Competitive Advantage

Global retailers face constant whiplash as countries adjust their value-added tax (VAT) regulations, complicating cross-border operations. Recent updates — including zero-dollar VAT thresholds in Indonesia and the Philippines and revisions to the European Union’s Import One-Stop Shop (IOSS) — demand urgent attention. These unpredictable changes create more than administrative burdens. When customers encounter unexpected VAT…