Brad Malmberg

Brad Malmberg
How User Accounts Can Boost Sales and Strengthen Customer Relationships
August 3, 2010 at 4:00 am

One of the downsides in consumers’ collective shift to spending more time online is the loss of a “personal touch” — that inimitable quality that comes from dealing with someone face to face. Nowhere is this more apparent than when shopping online.

4 Ways to Make the Most of Your Web Store
July 21, 2009 at 4:00 am

An online presence is more important than ever for retailers, regardless of size. Consumers have come to rely on the internet as a primary source of information to guide their purchasing decisions. In fact, consumers often complete their transactions online without ever visiting traditional brick-and-mortar stores or picking up catalogs. This raises a vital question for retailers: Does your web store have the features that'll draw traffic to your site and turn casual visitors into loyal customers?