Bill Farnsworth

Bill Farnsworth

Bill Farnsworth is the retail industry strategy lead at Cisco, the worldwide leader in technology that powers the internet.

Narrowing the Labor Shortage Through Positive Employee Engagement

Across the country, “MASKS REQUIRED” signs have been replaced with “HELP WANTED.” And these signs aren’t coming down anytime soon thanks to a nationwide shortage of workers. Why? Many economists point to low wages, and there's no doubt retailers could do better here, but there's another big factor: retailers don’t make it easy to work…