Beerud Sheth

Beerud Sheth

Beerud Sheth is founder and CEO of Gupshup. Reach him at beerud@gupshup.io.

There Can Be No Denying: Chatbots Are Now Marketers

With the rise of “conversational experiences,” just about every business function — from marketing to commerce to support — must be redesigned to be conversational. The greatest impact felt due to conversational marketing is that businesses interact with far more consumer prospects than they do with paying customers. Each one of us will soon be…