Alexis Schmigel

In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan speaks with Deanna Ballew, chief product officer at Listrak, a digital marketing automation platform. Listen in as Ballew discusses the current retail marketing landscape of creativity and innovation (3:00) and how Listrak supports retailers, emphasizing the importance of marketing experimentation (5:00). With insight from…

In episode 494 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kaitlyn Hebert, global chief marketing officer for the Ninja brand of SharkNinja, a leading global product design and technology company. The interview was recorded at Shoptalk Fall in Chicago. Hebert explains how Ninja’s organizational structure and innovation hub speed up product development (2:00). She…

Laura Bollier, CEO of VENUS Fashion, discusses the modernization of the VENUS brand, focusing on honoring its strong legacy while evolving it to meet contemporary needs. Drawing on her 25-plus years of experience in the retail industry, Bollier highlights the importance of elevated quality, intentional fit, and a curated assortment for the modern woman. In…

Janice Burk, vice president of supply chain technology at Lowe's, discusses how evolving customer expectations have led the company to develop proprietary fulfillment solutions. These systems, which include artificial intelligence and machine learning models, enable efficient order routing and inventory positioning, as well as help employees focus on value-added tasks by automating repetitive ones. In…

Robyn Messerly, chief information technology officer at Nebraska Furniture Mart (NFM), offers an insightful perspective on the impact of technology and culture on the retailer's operations. From using advanced marketing technology to fostering a unique workplace culture, Messerly delves into how NFM stays ahead in the competitive furniture category. In this video interview, recorded at…

Kelly Pedersen, a partner in PwC's Global Retail Division, discusses findings from the consulting firm's 2025 Holiday Outlook report. With 80 percent of holiday shopping expected to be completed by Cyber Monday, Pedersen advises retailers to stock early and focus on personalized offers. In this video interview, recorded at Total Retail Tech last month in…

Jeff Haddox is chief technology officer at Omni Retail Enterprises, parent organization of brands such as Pier 1, Dressbarn, Stein Mart, among others, where he's leveraging artificial intelligence tools to drive personalization and real-time customer engagement. "What are the things we're doing day in and day out that take time, that we can leverage AI…

During a fireside chat at Total Retail Tech in Atlanta last month, Priya Buening, vice president, U.S. e-commerce at Levi Strauss & Co., detailed how the apparel brand has doubled its e-commerce business over the past five years. Buening was interviewed by Joe Keenan, editor-in-chief of Total Retail. Levi's e-commerce business has grown from 5…

This video features a keynote presentation by Patrick Montgomery, founder and CEO of Kansas City Cattle Company/Valor Provisions, titled "From Service to Steak: Building a Purpose-Driven Brand." Montgomery was a featured speaker at Total Retail Tech 2025 in Atlanta last month. Kansas City Cattle Company didn’t start with a marketing blueprint — it started with…

This video features a panel discussion between Karen Etzkorn, chief information officer, QVC Group; Angela Clark, vice president of digital, Patagonia; Sneha Narahalli, vice president, head of product and UX, Sephora; and Jeff Haddox, chief technology officer of Omni Retail Enterprises, from Total Retail Tech in Atlanta last month. The panel was moderated by Janet Sherlock, founder…