Andrew McKairnes

Andrew McKairnes

Andrew McKairnes is chief customer officer – analytics at XTEL, a revenue management and analytics leader helping global mega brands and retailers optimize pricing, promotions and sales execution at scale. With nearly 20 years of experience in SaaS, AI and customer service, McKairnes oversees client success and analytics strategy for more than 400 organizations relying on XTEL’s AI-enabled platform to turn data into profitable revenue growth.

Artificial Intelligence (AI)

From Shelf to Shareholder: How Brands Use AI to Thrive Amid Market Pressures

February 4, 2026 at 5:20 pm

Walmart’s Q3 earnings, 2025 holiday shopping trends, tariff/inflation hangovers, and the rise of agentic commerce signal a clear shift: consumers are shopping differently, and the pace of change is only accelerating. More consumers are deal-seeking, increasingly channel-agnostic, and far more willing to comparison shop when value tilts in another direction. Retailers and brands have had…