While consumers look forward to the new decade, they also have big plans: returning their holiday gifts. According to Oracle Retail’s holiday research, the majority of global consumers (77 percent) plan to return a portion of their gifts, with nearly 20 percent expecting to return more than half of their presents. Beyond a hefty return…
Amber Trendell
With tech allowing more access than ever to consumers, retailers have the opportunity to impact their shoppers’ experiences positively.