Earlier this year, retailers caught a glimpse of the future in Mary Meeker’s annual internet trends report. Meeker predicted a grim year for brick-and-mortars, an increased emphasis on mobile, and a digital push from big brands that so far have struggled in the e-commerce space. However, the report largely neglected the role automation will play…
Abnesh Raina
Retailers are facing a tough combination of several major market forces: accelerated pace of innovation including digitization, increased competition, and more empowered customers. To grow — and to beat competition — it’s more important than ever that retailers offer customers the right products, in the right place at the right time. Fortunately, retailers can focus…