Your Options in Order Management Systems
• Systems built on a multivalue database system such as Informix or D3 (about 300 users). These include Avexxis; Terno-Velocity from Terno & Associates.; ACT I from Rigden; MACH2K from Data Management Associates; and ZEBS from Zircon. These systems can run on either a Microsoft Windows or a UNIX platform.
• UNIX-based systems (about 200 users). There are three packages: Ecometry Oracle from Ecometry, Controller+ from Sigma Micro and MOSP from Datamann. They’re written in COBOL and designed to serve the demands of very large enterprises (Sears runs on Controller+, for example).
• Systems running on the DB2 database on IBM eSeries hardware (about 300 users). The three systems in this category are CW Direct and its suite of multichannel modules from CommercialWare, OrderPower! from Computer Solutions, and Directions from Peppler & Associates.
Finally, there are two systems available on a hosted basis (from Application Service Providers, or ASPs): OrderMotion from CommercialWare and I3C from Web-Ideals (less than 100 users). These browser-based solutions, priced on a pay-per-usage basis, are fully configured applications with functionality similar to enterprise systems. For companies that don’t have a large IT staff, or that don’t want to make a major up-front investment, these are worth some serious consideration.
Ernie Schell is author of “The Guide to Catalog Management Software” and president of Marketing Systems Analysis, a Southampton, Pa.-based corporation that helps catalog companies specify and select order-processing software. Reach him at email@example.com, or (215) 396-0660.