What Retailers Need to Know About Today’s Hyperconnected Economy
The retailers that can keep up with the pace of change will be the ones that win. Conventional software delivery processes were designed for an era of infrequent change, and with IT in the driver's seat. Today, the business is far more engaged in the software life cycle, and the volume of work to validate changes before go-live is growing rapidly, putting a strain on head office teams. Existing testing methods that rely on manual processes or coded automation are too slow and inefficient, ultimately putting business performance at risk.
Automating software testing and website validation remains the holy grail, but a new approach that makes it easy for the folks in marketing, e-commerce, customer care, finance, etc., is required. Only then will retailers have the speed required to compete successfully in the hyperconnected economy.