Wal-Mart Cutting 7,000 Accounting, Invoicing Jobs
A Wal-Mart spokesperson said the company is cutting 7,000 back-office jobs across the country. The cuts affect employees working in accounting and invoicing positions in the company's stores, and will be rolled out over the next few months. The company stated that employees will have the option to move into more customer-facing roles. This comes after Wal-Mart eliminated the accounting and invoicing roles at 500 locations earlier this year.
Total Retail’s Take: This move reflects Wal-Mart's new strategy of operating faster and cleaner stores in the U.S. Wal-Mart has been looking for ways to get more employees on the sales floor to improve customer service and keep fresh foods in-stock. A study done by Contexts found that the stores with the worst customer service were located in low-income, minority communities. Wal-Mart is trying to turn its image around. Let’s see if impacted workers make the switch from back office to sales floor.