System Solutions: A Best-of-Breed Strategy
You don’t want to make those kinds of decisions in an ad hoc fashion. Thus, a business process reengineering program should go hand-in-hand with every best-of-breed systems search.
Also, draft an enterprise systems plan. Without a high-level roadmap to establish priorities, budgets, and overall goals and objectives, not only will the key players in your organization be hindered in implementing a well-coordinated strategy, but your vendors will have a difficult time knowing which end is up.
In looking for solutions, be sure to spell out your requirements in detail in a Request for Proposal (RFP) for each type of system. The RFP should include a description of all systems currently in place, as well as those you plan to acquire. In addition, detail the needs that any specific system must address.
Of course, both the enterprise plan and your systems requirements are subject to change, but without committing them to writing you have almost no chance of succeeding in the difficult task of selecting, implementing and coordinating multiple systems.