Same-Day Delivery: From Competitive Advantage to Must-Offer Service
Consumer demand for same-day delivery has arrived, and will only increase with time. Amazon.com, eBay, Google and Wal-Mart may have jumped into this race to gain a competitive advantage, but soon consumers will expect all retailers to follow suit. Now is the time to begin thinking and preparing so that your company's offering doesn't arrive a day late and a customer short.
Is your organization planning to offer same-day delivery? What challenges are you facing? Let's discuss in the comments section below.
Rob Howard is the founder and CEO of Grand Junction, a provider of same-day delivery technology.