A Chat With January’s Profile, Ann Killeen, General Manager of Montessori Services

CS: What techniques did you use to help you overcome that challenge?
AK: I tried to do things, whenever I could, collaboratively. I made sure to try and include as many people as possible in the process so that they feel their input is being given. I think it showed I’m willing to do things hands-on, willing to pick in the warehouse, willing to enter orders in the call center. I think that people then know you understand their job if you do their job.