How to be a Great Salesperson
The customer liked Sue and hopefully will return; that is, if she didn’t leave that store and go to another one. Hopefully the customer didn’t meet up with a salesperson who also asked the right questions, made the right suggestions, suggested additional items to go with what she was buying and collected information so that she could be contacted in the future.
Don’t let this scenario happen in your store.
Rick Segel is author of "The Retail Sales Bible: The Great Book of G.R.E.A.T. Selling." Rick can be reached at firstname.lastname@example.org.