GNC Increases Conversion and Decreases Abandonment Rates With Commitment to Customer Service
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Nearly 80 years after its founding, General Nutrition Centers (GNC) remains true to its mission of helping customers "Live Well" by providing both great products and customer service. The retailer works hard to recreate the in-store shopping experience online. With its expansive selection, knowledgeable customer service representatives, and reasonable shipping and return policies, GNC.com is creating a standard for fantastic customer support.
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- Chris Dargis
- Jeff Hennion
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