A Road to Success
Management Style
“I empower my people to make mistakes,” Yager says. “I want people to make decisions and take responsibility for those decisions. We don’t have a hierarchy at Mid America Motorworks. Every job is important, and nobody is more important than anyone else.
“I may have more responsibility,” he continues, “but I’m not more important. In fact, I don’t call myself ‘president.’ I sign all my correspondence ‘chief cheerleader.’ But let’s say a company has six levels of employees from the president down. I’d expect the top five levels to be in decision-making jobs.”
Denny Hatch is the author of six books on marketing and four novels, and is a direct marketing writer, designer and consultant. His latest book is “Write Everything Right!” Visit him at dennyhatch.com.