An Omnichannel Truce Between Online and Physical Retail
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We're closing in on a new age of physical retail that's marked by the introduction of e-commerce technology on the sales floor. The prime messengers of this information are sales associates, who will transform from supporting the fulfilment of a purchase to delivering counsel that increases the value to shoppers of time spent in store.
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- People:
- Warby Parker
April Dunford
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