13 Pitfalls to Avoid When Acquiring an Order Management System
In short, installing an order management solution is like having a child: It changes everything. And it takes on a life of its own. The bottom line: You, your team, your system and your vendor partner must be able to evolve and grow together. Good luck!
Ernie Schell is author of “The Guide to Catalog Management Software.” He’s also president of Marketing Systems Analysis in Southampton, Pa., which helps catalog companies specify and select order processing software. Reach him at (215) 396-0660.