Why Zappos Got it Right About Holacracy
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In an effort to accelerate Zappos’ move to holacracy, CEO Tony Hsieh sent a lengthy email to employees offering buyouts to those against the switch to the so-called self-management system. Just over 200, or 14 percent of the workforce, took the money. I thought more would leave. Building and innovating a decentralized "self-managing" organization is hard, especially if the organization already exists and is of substantial size. It requires dedication and vision. It can take years. Hsieh should be commended for his efforts and fortitude to do what he believes is best for Zappos and its employees.