Why Are Wal-Mart Stores Such a Mess?
Over the years I've visited many Wal-Mart stores and have seen some very disorderly stores. But I found a store in total disarray during my visit last Saturday to the Pittsfield, Mass. store (number 1201). It was disturbing. Everywhere I looked, whether it was the men's, women's or juniors departments, merchandise wasn't well assorted by style, size or color. There was no fashion message, and the presentation was poor-goods hung loose on separate racks in a most unattractive way.