The Zappos Exodus Wasn't About Holacracy, Says Tony Hsieh

For the past two years, quirky culture enthusiast and Zappos CEO Tony Hsieh has fascinated the business press with his radical experiment in self-governing management. Early on, I did a feature on the brand's so-called "Holacracy" management method (called "teal" internally), which abolishes traditional hierarchy and replaces bosses with an overlapping network of self-managed teams. Employees were encouraged to accept the changes or to take a generous severance package and leave.