The Sad, Slow Death of America's Retail Workforce
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Retail sales just notched their best month since 2012 and the industry has added almost 1 million jobs since 2010. But the rosy headline stats obscure a more complex and potentially troubling story in retail, particularly for its employees. The business of selling stuff is becoming much more efficient. Sales-per-employee have gone from $12,000 to $25,000 in the last two decades. That means that even as consumers spend more, we need fewer workers to stock shelves and process orders.
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