Omnichannel March 10, 2011 Retailers Benefiting From Cross-Channel Loyalty Programs Facebook Facebook Twitter Twitter LinkedIn LinkedIn Email Email 0 Comments Comments A 2011 report from the Aberdeen Group, Next Generation Customer Loyalty: The Evolution of the Digital Customer, has found that retailers who have adopted a centralized cross-channel loyalty platform are reporting significant benefits. Read The Full Article Aberdeen Group 0 Comments View Comments People:Chris Cunnane Related Content Why Retailers Must Embrace the Phygital Experience How to Bring Digital Shopping Into Physical Stores Maximize Unified Commerce While Minimize Friction From Supply Chain to POS: Lessons From NRF 2023 Planning for 2023 Retail Success How Hybrid Models Have Impacted Retail Shopping Comments