New UPS Surcharges for Peak Holiday Shopping Days

In last month's article, "UPS Holiday Preparedness to Cost Merchants Next Season," we reported that UPS planned to introduce new peak holiday shipping rates. The news came as the company warned investors that it had experienced a disappointing fourth quarter and would seek ways to recoup some of the higher costs of meeting peak holiday demand. In its earnings call with analysts on Tuesday, UPS explained how it would try to capture some of those costs, revealing it would implement "peak residential surcharges that are differentiated from our nonpeak time of year on a customer segmented basis."