Military Retailer AAFES Hopes to Expand Online Shopping to More Veterans

Tom Shull sees tens of millions of ready and loyal customers sitting out there — just beyond his reach. That's hard for any retailer to pass up, but it's even harder when your profits help soldiers and their families, said Shull, chief executive of the Army & Air Force Exchange Service (AAFES). AAFES, the U.S. military's largest retailer, is asking the Pentagon to allow it to offer online shopping to all honorably discharged veterans. The site is now available only to active service members, retirees and disabled veterans.