Lacoste Powers Up With Omnichannel Customer Service

To help orchestrate omnichannel retail operations and enable growth, clothing retailer Lacoste will roll out Manhattan Associates' Enterprise Order Management solution. With this solution in place, Lacoste will be able to deliver a consistent brand and unified shopping experience to its customers. The technology will provide Lacoste customer service representatives with a single view of customer transactions and networkwide inventory, while also giving shoppers control of when, where and how they receive goods.