eBay Scares Away Shoppers with Search Results Glitch
eBay sellers in the U.S. and in the U.K. say a glitch is scaring buyers away from their listings by incorrectly displaying higher costs in search results than what the seller is offering. The glitch affects listings that offer free shipping - eBay is displaying shipping costs on some of those listings instead of free shipping. In a thread on the eBay.com discussion boards titled, "No wonder sales and views are slowing down," a seller wrote, "My price is 1.75 free shipping. I search by lowest price. My listing is further down in the results than it should be. It should be closer to the top. But no, eBay has added +2.04 shipping in the results, so I rank further down. Why? I have noticed this on quite a few listings. Sometimes, it goes away, sometimes it never does."