Dollar General Invests in Technology

In a recent conference call with financial analysts discussing second quarter results, Dollar General executives gave insight into technological investments the discount chain is making including the implementation of a new workforce management system, the rollout of a new procurement system, improvements made to in-store handhelds and the launch of its first e-commerce site. "The workforce management system is an industrial engineering program that helps us better allocate the hours in the store, based on the flow of the customer traffic," explains Rick Dreiling, CEO of Dollar General. "It also helps us identify how many hours we should use