Best Buy considers makeover to distinguish itself from competitors

Best Buy hopes to win back market share from Wal-Mart and online retailers by redesigning stores and changing the customer service experience. A Best Buy store in San Francisco, Calif. (Justin Sullivan/AFP/) Jeremy Hobson: Well Best Buy reports fourth-quarter earnings today. The consumer electronics giant has been losing ground lately thanks to increasing competition from online retailers, as well as discount stores like Walmart. But as Marketplace's Alisa Roth reports, Best Buy has a new strategy. Alisa Roth: Best Buy wants you to know it's not just another big-box store. So it's revamping: new stores will be less cluttered