Barnes & Noble Stops Paying Marketplace Sellers
Barnes & Noble has stopped paying some of its marketplace sellers, who said they have been unable to get information from the company about when payments will resume. The problem appears to be related to a 2-week outage of the marketplace section after Barnes & Noble relaunched its website in late June - sellers say the marketplace is still experiencing some technical issues.
We reached out to the company on Wednesday and received the following statement from spokesperson Mary Ellen Keating on Thursday:
"A small number of BN.com marketplace sellers have been affected by an issue that delayed the processing of some payments. We take this very seriously and our team is working on processing all delayed payments today. They will post to the seller's accounts starting tomorrow. We apologize for the inconvenience and thank our valued marketplace sellers for their patience as we work to expand the capabilities of BN.com."