How Moosejaw Has Been Able to Cultivate a Fanatical Customer Base (2016 TRV Virtual Conference Session)
Speakers: Eoin Comerford, CEO, Moosejaw Mountaineering
Check out this webinar, originally offered as a session at 2016 Total Retail Virtual Conference. Read on for more details about this particular webinar, and click below to register for the show, or to get more information about the rest of the agenda!
Moosejaw, an omnichannel retailer of outdoor recreation apparel and gear, is beloved by its customers. The brand is well known for its fun, unique and innovative promotions and marketing campaigns - who can forget its break-up service - as well as more quantifiable benefits such as its lifetime returns and Moosejaw Reward Dollars loyalty program.
In this keynote session, Moosejaw's CEO Eoin Comerford will answer questions on the company's culture, how it's been able to develop life-long relationships with its customers, why taking risks and being unconventional is integral to its success, why retail has to be fun, and much more.