Customer Service

Tips on how retailers can improve the customer experience with its brand via all touchpoints, including social media, call centers, live chat, in-store and mobile.

The Latest
Recent Blogs
Recent Video

Last week, Instagram introduced "Snapchat-like" stories, enabling the digital platform's 500 million monthly users to curate daily moments that disappear after 24 hours. Since then retailers have been flocking to the new feature, which offers better visibility for brands than Snapchat. Up until the new feature was release, Snapchat was considered the social media darling…

Webinars On-Demand
Featured Resources