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The Amazon Effect: How Brick-and-Mortar Sales Have Trended the Past 2 Years
July 13, 2017 at 9:18 am

Amazon.com's recent Prime Day shopping event generated the “biggest day ever” in sales for the retailer. The online retailer reported that sales grew by more than 60 percent from the same 30-hour window in 2016. This isn’t surprising; it seems as if it's Amazon against the world as of late. To help retailers better compete with the industry…

Barnes & Noble Appoints New VP of Stores
July 12, 2017 at 11:47 am

Barnes & Noble Inc. announced this week that Carl Hauch has been named vice president of stores, effective immediately. In his new role, Hauch will be responsible for the entire retail store organization and profitable growth of the business, driving sales, training, developing talent and recruitment. “I'm excited about Carl’s addition to our management team,”…

Gymboree to Close 350 Stores in Bankruptcy Restructuring
July 12, 2017 at 9:59 am

Gymboree Corp. plans to close 350 stores as it restructures in bankruptcy, the company said earlier this week. Store closing sales are scheduled to begin on July 18, and most of the stores targeted for closure are Gymboree and Crazy 8 locations. The children’s apparel retailer will have more than 900 locations after the 350…

Analytics: Brick-and-Mortar Retailers’ Bridge Into the Digital World
July 11, 2017 at 9:44 am

It’s no secret that the number of people choosing to do their shopping online continues to grow. Convenience and competitive pricing keeps consumers coming back for more, especially to Amazon.com. Over 40 percent of all online sales in 2016 were transacted through Amazon, and its dominance in e-commerce continues to grow. Still, the lion’s share…

Sears Holdings to Close More Sears, Kmart Stores
July 10, 2017 at 12:28 pm

In a blog post published Friday afternoon, Eddie Lampert, chairman and CEO of Sears Holdings, announced plans for the retailer to shutter more of its stores. The department store chain, which operates the struggling Sears and Kmart stores, will close eight more Sears locations and 35 Kmart stores, as the company "continue[s] to focus on [its]…

What U.S. Retail Can Learn From Europe
July 10, 2017 at 10:19 am

There was a time when the mighty shopping mall conquered all. However, U.S. retail has reached a tipping point. As more chain stores close, such as Sports Authority and American Apparel, consumer apathy towards once shiny malls is increasing and new thinking about the delivery of the retail experience is needed to encourage spending and…

How Robots Will Save Our Brick-and-Mortar Stores
July 7, 2017 at 10:12 am

Much ink has been spilled hypothesizing about the future of the store. One long-term dream of science fiction writers that's now reality is the introduction of robots into our everyday lives, and this without a doubt includes shopping. Many conversations to this effect are happening in boardrooms and IT departments all over the world. Exactly…

Why Your D-to-C Brand Should Think About Wholesale
July 6, 2017 at 4:20 pm

As a brand with a direct-to-consumer (D-to-C) focus, you value your customers. And as a brand that values its customers, you’ve probably been advised — by any number of articles that come up with a quick Google search — to focus on D-to-C as it gives you the most control over the customer experience. This…

Monoprice Opens First Brick-and-Mortar Store
July 5, 2017 at 2:07 pm

Monoprice, the manufacturer and online seller of consumer electronic accessories and small appliances, is opening its first brick-and-mortar store. Located in the company’s Rancho Cucamonga, Calif., headquarters, the 1,900 square-foot store replaces the original will-call store that opened four years ago. The new Monoprice store will feature a series of demo areas for things like…

Stores Closings on Pace to Triple From 2016
July 5, 2017 at 1:39 pm

Analysts at Fung Global Retail & Technology are predicting that 9,452 retail stores will be closed by the end of 2017. If that prediction holds true, that would represent a 361 percent increase in store closings compared to last year. If the current rate of store closings continues through the end of the year, 2017…

Training Associates Won't Matter Unless Retailers Measure Results
June 30, 2017 at 10:12 am

Retailers around the world are focused on creating an enhanced in-store shopping experience with passionate sales associates who have intimate knowledge of products and drive engagement on the sales floor. This investment in time and resources are done with the understanding that increasing sales relies on increased customer satisfaction, units per transaction, visual merchandising and…

Online Thrift Store thredUP Opening Brick-and-Mortar Stores
June 28, 2017 at 3:46 pm

thredUP, the online secondhand clothing store, is opening at least five brick-and-mortar stores by the end of the year, with the first one opening in San Marco, Texas earlier this week. thredUP is using existing customer data to plan where to open stores and what to stock in each of the stores. [caption id="attachment_50860" align="aligncenter"…

The Sky Isn’t Falling, Retail’s Renaissance is Just a Little Scary
June 28, 2017 at 11:29 am

The retail industry is undergoing major changes. This year, many retailers have filed for bankruptcy or shuttered their locations outright, leaving the future of businesses like PayLess Shoes and The Limited uncertain. But while some industry observers will see this difficult period as the end of days, savvy retailers will see it for what it…

Nordstrom's Latest Pop-Up Focuses on Tech, Replicates Inside of a Computer
June 28, 2017 at 10:17 am

Nordstrom’s latest curated pop-up shop, Pop-In@Nordstrom: Gets Wired, is taking on a technology theme. The pop-up shop can be found in eight U.S. Nordstrom stores, and is created is resemble the inside of a computer with an all-white environment, blue fluorescent lighting, a circuit board floor graphic, and tables that look like computer chips and…

Store Closures Likely for Bed Bath & Beyond
June 27, 2017 at 11:31 am

In an earnings call with Wall Street analysts, Bed Bath & Beyond’s CEO Steven Temares suggested that reducing its brick-and-mortar store count may be in the retailer's future. Temares cited roughly 80 to 100 store leases that will be coming up for renewal in the near future as potential targets for closure. Bed Bath & Beyond has struggled with…

How to Turn Consumers Into Shoppers
June 27, 2017 at 10:55 am

Imagine you’re at a store with harsh, unflattering lighting — and you’re waiting a long time for the store associate to give you a hand. When she finally comes over, she’s rude and abrupt. Weeks later when you recall this event, you remember vividly that all the clothes looked terrible on you. But were the…

Sears Closes 20 More Stores
June 26, 2017 at 10:44 am

Sears Holdings Inc. is closing another 20 stores on top of recently announced closings, bringing to total store closures to 260 this year. The latest closures include 18 Sears stores and two Kmart locations, according to a regulatory filing on Friday by real estate investment trust Seritage Growth Properties, which was spun off by Sears…

The Future of Retail: A Seamless Blend of Bricks and Clicks
June 26, 2017 at 10:32 am

With everything that’s been happening in the retail industry lately, one would be tempted to think that the brick-and-mortar store is over. But that’s simply not true. The National Retail Federation estimated that during the most recent holiday shopping period at the end of 2016, e-commerce represented approximately 18 percent of the $656 billion in…